Shipping policy
Thank you for choosing Juzan Jewelry for your personalized treasures! Here's what you need to know about our shipping process:
1. Personalization Time:
After placing your order, please allow 7-8 days for our skilled artisans to personalize your jewelry to perfection.
2. Shipping Times:
For orders within the United States, expect your package to arrive within 3-5 days after the personalization process is complete.
For international orders, please anticipate delivery within 7-10 days from the completion of personalization.
3. Tracking Your Order:
Once your order is shipped, you'll receive a tracking number via email to monitor its journey to your doorstep.
4. Shipping Charges:
We offer free standard shipping for orders over $50.00 within the United States.
For international orders, shipping charges will be calculated at checkout.
5. Expedited Shipping:
Need your order sooner? Contact us to inquire about expedited shipping options for an additional fee.
6. Shipping Restrictions:
At this time, we regretfully cannot ship to P.O. boxes. Please provide a physical address for delivery.
7. Order Status:
Curious about the status of your order? Feel free to reach out to our friendly customer service team for updates.
We appreciate your patience as we craft and deliver your personalized jewelry with care. If you have any questions or concerns about shipping, don't hesitate to contact us. Thank you for choosing Juzan Jewelry!
